POLÍTICAS DE ANULACIÓN
No Show Policy:
In case of no-show and if the reservation has not been cancelled within the corresponding deadlines, the hotel will proceed with the full collection of the reservation, without possibility of refund (total or partial) .
Cancellation:
In case of cancellation of the reservation, please send an email to info@terrantai.com
If the cancellation is made fifteen (15) days prior to the arrival date, no fee will be applied.
In case of no-show or cancellation of the reservation fourteen (14) days or more prior to the arrival date, the hotel will charge the total cost of the reservation.
